Hibajeee's Terms & Conditions — Complete Guide in English

Hibajeee (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform operating under the domain hibajeee.ws. These Terms and Conditions ("Terms") apply to every member ("you" or "member") who uses the Platform.

These Terms & Conditions have been drawn up in accordance with applicable laws and regulations in Bangladesh. By accessing the platform, registering, or using any of our services, you are considered legally bound by these terms.

These Terms & Conditions are written in English, and the English version shall be considered legally binding. In the event of any ambiguity in a translation or interpretation, the original English text shall prevail.

To register with Hibajeee, you must meet the following requirements:

• You must be at least 18 years old. No one under 18 will be permitted to use the platform under any circumstances.
• You are required to provide your real name, date of birth, address, and contact details.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• All information you provide must be truthful and accurate. Providing false information will result in account termination.
• The email address and mobile number you provide at registration must remain active.

Hibajeee may request KYC (Know Your Customer) verification at any time. You may be required to submit a copy of your National ID or passport, along with proof of address.

Hibajeee reserves the right to decline approval of any account even after the registration process is complete, particularly if there are doubts about the accuracy of the information provided.

You are solely responsible for the security of your Hibajeee account. Keep your password confidential and do not share it with anyone. If you notice any suspicious activity on your account, contact our support team immediately.

• Never share your login credentials with any third party.
• Use a strong password and update it regularly.
• Avoid logging in over public Wi-Fi.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.
• To update your account details, please contact our support team and complete identity verification.

Accounts inactive for an extended period (12 months) may be flagged as "dormant." Reactivating a dormant account may require KYC verification. However, balances in dormant accounts will never be forfeited.

The following payment methods are currently accepted for deposits and withdrawals on Hibajeee:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Selected Bangladeshi Banks

Minimum Deposit: ৳100 | Minimum Withdrawal: ৳300

Deposits are usually credited instantly. If there is a delay, please contact support. Withdrawal processing times are typically 30 minutes to 1 hour for mobile banking and up to 1 business day for bank transfers.

KYC verification must be completed before any withdrawal. Without verification, your first withdrawal may take an additional 24 hours to process. Withdrawal amounts must also match the original deposit method used.

Hibajeee does not charge any processing fees on transactions. However, your bank or mobile banking provider may apply their own charges — this is entirely governed by their own policies and is beyond Hibajeee's control.

Hibajeee offers a range of bonuses — welcome bonus, reload bonus, cashback, free spins, and referral bonus. Each bonus comes with its own terms, which are clearly communicated before the bonus is credited.

Wagering Requirement: A specified wagering requirement must be met before bonus funds can be withdrawn. This condition is clearly stated in the details of each bonus.

• Each bonus offer is available once per member, per household, or per IP address.
• Withdrawing while a bonus is active will result in the bonus being forfeited.
• Bonus validity periods typically range from 7–30 days, as specified in the individual offer details.
• Hibajeee reserves the right to void any bonus and associated winnings if bonus abuse is detected.
• Using multiple accounts to claim bonuses is strictly prohibited.

Hibajeee reserves the right to modify or cancel any promotion. However, the terms of an ongoing bonus will not be changed midway through.

All games on Hibajeee are powered by third-party certified RNG (Random Number Generator) technology. Every game outcome is entirely independent and is not influenced by previous results.

In Sports Betting, bets are settled once the official result is confirmed. If a match is cancelled or left incomplete, the bet amount will be refunded.

• Each game has its own rules, which can be found within the game itself.
• Odds in live betting are subject to change, and bets will be placed at the latest available odds.
• If a game round is incomplete due to a technical error, the bet for that round will be voided.
• Any disputes regarding a game outcome must be reported to support within 48 hours.

The following activities are strictly prohibited on Hibajeee and will result in immediate account suspension:

• Creating multiple accounts or using another person's account.
• Registering using a false or fake identity.
• Using any form of fraud, manipulation, or bots.
• Attempting to access or modify game software without authorization.
• Money laundering or using funds from illegal sources.
• Harassing or disrespecting other members.
• Coordinated betting with the intent to manipulate the bonus system.

If prohibited activity is detected, all balances and bonuses associated with the account may be forfeited, and legal action may be taken if necessary.

Hibajeee takes responsible gaming very seriously. We want every member to see gaming as a form of entertainment — not a solution to financial problems.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits at your convenience.
• Cooling-Off: You may take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Permanent account closure is available upon request.
• Age Verification: No one under the age of 18 is permitted to play.

If you or someone you know may be struggling with a gaming addiction, please reach out to our support team. We're always ready to offer help and guidance.

Hibajeee places the highest priority on protecting its members' personal information. Any data you provide is used solely for the following purposes:

• Verifying accounts and confirming member identity.
• Processing transactions and preventing fraud.
• Improving customer service and maintaining communication.
• Complying with legal obligations.

Your information will never be sold to third parties. However, we are legally required to share information with relevant authorities in the event of a legal investigation. For more details, please visit our Privacy Policy Read the page.

If you have a complaint or dispute, please contact our support team directly in the first instance. Most issues can be resolved within 24–48 hours.

Complaints Process:

• Step 1: Submit a complaint via live chat or email.
• Step 2: Our support team will provide an initial response within 48 hours.
• Step 3: The matter will be escalated to a senior team if required.
• Step 4: A final decision will be communicated within 7 business days.

In the event of a dispute over game outcomes, server logs and game records will serve as the final evidence. Hibajeee's decision on any dispute is final, though members may seek independent third-party mediation if needed.

Hibajeee reserves the right to update these Terms & Conditions at any time. However, members will be given at least 14 days' advance notice before any significant changes take effect.

How Notices Are Sent:

• A notification will be sent to your registered email.
• A pop-up notification will be displayed upon logging in to the platform.
• Updated Terms & Conditions will be published on the website.

Continued use of the Platform after updated Terms take effect will be considered your acceptance of the new Terms. If you do not agree, you may request to close your account and your full balance will be returned.

If you have any questions, comments, or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@hibajeee.ws
• Live Chat: Log in to the platform and click the chat button
• Help Center: Our Help Center Go to Page

Our support team is available in Bangla 24 hours a day, 7 days a week. For urgent matters, live chat is the fastest way to reach us.